Why is my hearing aid app not working? (2023)

Table of Contents

Why is my thrive app not working?

Verify that batteries in the hearing aids are good (not low) – try Thrive again. b. Turn Bluetooth off/on (wait 10 seconds between off/on) – try Thrive again. Settings > Bluetooth, toggle Off to On.

(Video) Iphone Bluetooth Hearing Aid Troubleshooting Guide: Quick Fix
(Matthew Allsop - The Hearing Guy)
Why is my ReSound app not working?

Resound App Trouble

First, try closing the app and reopening it. Then, if needed, restart your phone. If this doesn't help, delete the app and then download it again. Turn on “Demo Mode,” and then turn it off.

(Video) Troubleshooting the BeMore app
(GN Training UK)
What app do I need to connect to my hearing aid?

According to our research, the Signia touchControl app and the Eargo app are two of the best hearing aid apps for Android phones, based on ease of features, available features, and review scores from the Google Play Store.

(Video) Oticon ON App Instructions
(ENT Center of the Ozarks)
How to repair connection issues with the myPhonak app on Android smartphones?

Click on each of paired devices (click on the “i” icon) and select “Forget This Device” until all hearing aid items are unpaired. Install the myPhonak app again from the Google Play Store. Follow the onboarding instructions until you are in “Detecting hearing aids” screen. Reboot each hearing aid.

(Video) UPDATED MyPhonak App Tutorial
(Audiology and Hearing Center)
How do I reset my thrive app?

When you open the Thrive Reset app from Webex's Embedded App menu, you will see a selection of Resets that help you reframe a stressful moment or take a “brain break.” Each 60-second Reset includes a guided breathing bubble that prompts you to inhale, exhale and bring yourself back to center.

(Video) Oticon On App | How to use with your Oticon More Hearing Aids! | Applied Hearing Solutions
(Applied Hearing Solutions, Phoenix Arizona)
Are there any free hearing aid apps?

Decibel X – Free for IOS and Android

With Decibel X, you can accurately measure the sound levels of your surroundings. Making it simple for you to quickly and easily see if the environment you are in is dangerous to your hearing or not.

(Video) What to Do if One of Your Hearing Aids Isn’t Streaming
(Starkey Hearing)
How do I reset ReSound app?

You can restore your previous settings. Go to My ReSound, tap 'My requests and new settings', then tap 'Restore to previous settings' at the bottom of the screen.

(Video) Hearing Aids and Bluetooth Issues
(Value Hearing)
How do I reconnect my hearing aid ReSound?

You can either restart your cell phone or reconnect to your Resound Smart or Smart 3D App.
Method 2
  1. Go to the ReSound app.
  2. Click on the tab titled MORE.
  3. Press 'Pair new hearing aids'.
  4. At this point, the phone should find your hearing aids.
  5. Restart your hearing aids.
  6. Wait for pairing.
  7. Press continue.
Oct 14, 2022

(Video) Phonak Hearing Aids Bluetooth Troubleshooting
(Allison Audiology & Hearing Aid Center P.C.)
How do I use the hearing aid app on my iPhone?

On iPhone, go to Settings > Bluetooth, then make sure Bluetooth is turned on. Go to Settings > Accessibility > Hearing Devices. Close the battery doors on your hearing devices. When their names appear below MFi Hearing Devices (this could take a minute), tap the names and respond to the pairing requests.

(Video) BeMore app for Danalogic hearing aids - how to use & troubleshoot for iOS devices
(Danalogic UK)
How does the hearing aid app work?

Apps often allow you to check on the battery life of your hearing aids—that way, you'll know when they need to be recharged or replaced. Apps often provide statistics—so you can see, for instance, how many hours you've had the hearing aids on per day/week/month.

(Video) Resound Hearing Aid Bluetooth Pairing and Troubleshooting
(Allison Audiology & Hearing Aid Center P.C.)

How do I use the hearing app on my iPhone?

Use Live Listen
  1. Open Control Center on your iPhone or iPod touch, or your iPad.
  2. Tap the Hearing button .
  3. Tap Live Listen.
  4. Place your iPhone, iPad, or iPod touch in front of the person that you want to hear. If you can't hear well enough, make sure to adjust the volume on your device.
Sep 22, 2022

(Video) What to do if your hearing aid stops working
Why is myPhonak app not working?

Ask the client to: • check his or her internet connection • check his or her Bluetooth® connection • ask if he or she used new batteries • open and close the hearing aid battery doors or restart them • instruct the client (via phone call) to delete the hearing aids in the app setting and re-pair them again to the ...

Why is my hearing aid app not working? (2023)
How do I fix the problem with myPhonak app on my iPhone?

How to full reset of the app:
  1. Open the myPhonak app.
  2. Go to the “My Hearing Aids” section in the app navigation.
  3. At the bottom of the overview page click “Forget devices” and “Yes, forget”, then you will be returned to the “Restart your hearing aids” screen.
  4. Close the app and uninstall the app from your smartphone.

Why is myPhonak not working?

Sometimes a connection to the hearing aids cannot be established after an app update, OS update of the smartphone, or when the fitting of the hearing aids has changed. In this case, a full reset of the app is recommended which includes the deletion of the Bluetooth® pairings and any Bluetooth settings: 1.

How do you manually reset an app?

How to reset an app to its initial state on Android devices
  1. In Android Settings, tap on Apps or Apps & notifications. ...
  2. Tap on Apps again. ...
  3. The list of apps installed on your Android device. ...
  4. Tap Storage. ...
  5. Tap Clear Data. ...
  6. Confirm the removal of the app's data and settings. ...
  7. On Chrome's Storage page, tap Manage Space.
May 21, 2020

How do you reset an app that won't open?

Clear the App Cache and Data

Step 1: Long-press on the troublesome app and tap on the info icon from the resulting menu. Step 2: Go to Storage and cache and tap on the Clear cache option. If the problem persists, then you can try clearing that app data. That will delete all the app data that may have been corrupted.

Why won t my starkey hearing aid connect?

If you are having trouble getting your hearing aids and app to reconnect, check the Bluetooth settings on your Android device to make sure your hearing aids are still paired and if not, repeat the pairing process.

Can I turn my smartphone into a hearing aid?

With Sound Amplifier you can combine your Android device's microphone and a pair of headphones to use as a hearing aid. Sound Amplifier is not pre-installed so you will need to download it from the Google Play Store (free-of-charge).

How do I stream audio to my hearing aid?

How To Connect. Connecting your hearing aid to your Android 10 device is quite simple. First, you need to go to the Google Play Store and download the ReSound Smart 3D app. Once the app is downloaded, click the “Get Started” tab in the app and follow the on-screen instructions to connect your hearing aid to your device ...

Is hearing assist covered by Medicare?

If you have private health insurance, check if you are covered for hearing aids. Hearing aids are not subsidised by Medicare.

How do I reset my Bluetooth hearing aid?

Turn your hearing aids on and then off, and try to connect. Then try turning the phone's Bluetooth off and on again. If this doesn't work, 'forget' the devices in the Bluetooth list on your phone and in hearing aid apps. Start from scratch and restart the phone and pair your hearing aids to it again.

How do I turn on Bluetooth on ReSound hearing aid?

Connecting your hearing aids

Insert a fresh battery in your ReSound Smart Hearing aid. Keep the battery door open so the hearing aid cannot power up. Swipe upwards from the bottom of the screen to reveal the Control Center. Tap the Bluetooth icon.

How do I update ReSound software?

When a software update is ready for your hearing aids, you will receive a notification directly in the app. Tap Install to begin the installation now, or Later to install it when it's more convenient for you. If you tap Later, a notification badge on My ReSound will remind you to install your new settings later.

How do I reconnect my hearing aid to my phone?

Go to Settings on your phone. Tap Connected devices > Pair new device. Choose your hearing aid from the list of available devices. If you have more than one hearing aid: Wait for the first hearing aid to connect, then tap the other hearing aid in the list of available devices.

Why is my hearing aid disconnected?

If the Bluetooth hearing aids are switched off, they will automatically disconnect from the paired device, such as the mobile phone. Other reasons for disconnecting from the phone: The hearing aid may have run out of battery. Bluetooth is disabled on the phone.

Why is my hearing aid not connecting to Bluetooth?

Go to the Android phone's home screen and tap on the “Settings” icon. In the settings menu, tap on the Bluetooth icon. Tap on the slider button to turn Bluetooth on. Open both of your hearing aid battery doors for 5 seconds then close the battery doors (this puts it into pairing mode).

How far does live listen work?

While Apple's Live Listen feature can assist people who have trouble hearing or enhance the listening experience of a speech or live performance, it can also be used in other ways. And in case you're wondering, the range for AirPods is around 30 feet, but you could lose some range if you're device is in another room.

Do you need WIFI to connect hearing aid?

Most modern hearing aids come with Wi-Fi connectivity, similar to smartphones, tablets and personal computers. This allows users to connect them to Wi-Fi networks in the home and when they travel. Wi-Fi is simple, convenient and lets users stream audio directly from the internet.

What's the best hearing app?

Best Hearing Aid Apps for Android
  • My Lively Jump.
  • Eargo Jump.
  • Phonak Remote Jump.
  • ReSound Smart 3D App Jump.
  • Starkey TruLink Jump.
  • Signia Jump.
  • Oticon ON Jump.
  • Widex EVOKE Jump.
Nov 2, 2020

How do I reset myPhonak hearing aid?

Your first step in troubleshooting battery issues ― and truthfully, most other issues you'll experience with your Phonak ― is to reset the device. To do this, press and hold the power button on the body of your hearing aid for 20 seconds. The hearing aid may chime, turn on and off, or flash during this time.

Did Phonak change their app?

On 6 July 2022, Phonak released a complete redesign to the myPhonak app. The Phonak research team has been working tiredlessly improve the stability, functionality and battery preservation of the myPhonak app, but continued to receive mixed reviews.

Why is myPhonak hearing aid not connecting to my iPhone?

Nov 9, 2022•Knowledge. Phonak hearing aids are not so called “Made for iPhone” certified, therefore they do not support this iPhone feature.

How do I update myPhonak firmware?

No, you can't do a firmware update of your hearing aids yourself. The firmware update must be done by your hearing care professional in their office. The firmware update cannot be done during a Remote Support session.

Why is my thrive app not connecting to my hearing aid?

Checking your IOS / Android device is using the latest version of software. Checking your Thrive Hearing Control app is the latest version. Re-pairing the devices to the phone and then re-opening the Thrive app. You should also ensure that other Bluetooth devices are off when pairing to your phone or the Thrive app.

How do you put a thrive hearing aid in pairing mode?

Pair with “Accessibility”
  1. Open your device's Settings app .
  2. Tap Accessibility. Hearing aids.
  3. Tap Continue. Pair new device.
  4. Choose your hearing aid from the list of available devices. Make sure hearing aids are in pairing mode.

How do I connect to thrive?

Step One: On a compatible Android device, open the “Google Play Store.” Step Two: Type “Thrive Hearing Control” in the search box. Step Three: Tap “GET” to download the app to your device. Follow the screen prompts to set up the app.

Why is only one hearing aid pairing with my iPhone?

Why does the mobile phone only find one Bluetooth hearing aid? This is normal. The Bluetooth hearing aids use Bluetooth Classic with the Hands-free profile (HFP) for phone calls. The Hands-free profile is a monaural link that sends the phone call to only one Bluetooth device at a time (in this case one hearing aid).

How do I reset my Starkey hearing aid?

Clear Settings and Reset Device
  1. Connect and select the desired hearing aid(s) to reset via Get Started.
  2. Click on the Read Device Settings or Load a Previous Session radio button and then click . ...
  3. Click Tools from the Menu Bar.
  4. Click Clear Settings and Reset Device.

How do you reset a Starkey rechargeable hearing aid?

To reset, remove the hearing aids from charger, wait until LED turns off and re-insert aids. If Fault State continues, call your hearing professional. ON - The hearing aids will power on automatically after removing them from the charger. There is a delay that allows you time to insert your hearing aid into your ear.

Why would a hearing aid be Bluetooth enabled?

The main benefit of Bluetooth® hearing aids is that they allow you to connect your hearing aids to smart devices with Bluetooth® functionality (smartphones, tablets, and TVs). This allows you to enjoy much better sound quality, which is streamed wirelessly to your hearing aids from your electronic devices.

How do I program my Starkey hearing aid to my iPhone?

Connect your hearing aids to your device

Within the Settings menu go to Bluetooth and toggle to On. Return to the Settings menu and tap General > Accessibility > MFi Hearing Devices. While the Apple mobile device searches for available devices, power your hearing aids off then on to put them into pairing mode.

Why is my hearing aid Bluetooth not working?

Go to the Android phone's home screen and tap on the “Settings” icon. In the settings menu, tap on the Bluetooth icon. Tap on the slider button to turn Bluetooth on. Open both of your hearing aid battery doors for 5 seconds then close the battery doors (this puts it into pairing mode).

How does the Thrive app work?

Detects when a hearing aid wearer falls and sends an alert message to selected contacts. Provides the option to schedule alerts for things like taking medications and other personal tasks. This custom memory boosts certain frequencies to help patients better hear people who are wearing face masks.

Is thrive on mobile?

Thrive works with a number of Apple® and Android™ devices. See complete list. With a few simple steps you can find out if your phone is compatible with the Thrive Hearing Control app.

Is thrive app any good?

Fantastic App

After a few very stressful weeks, I started using the Thrive App, several months ago, and in brief, the benefits have been massive: I have been able to manage my stress levels, far better than before using the Thrive app.

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